Reply - Butterball

I received a second reply today from Butterball.

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Click here for the original letter to Butterball from September 8, 2010.
Click here for the first reply from Butterball.

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If you scroll down to the comments of the reply, you see that Linda from Butterball found my post and left a comment there. I went ahead and responded to her via email, which went a little something like this:

Hi Linda,

Thank you very much for your positive response to my post.

I'm intrigued that you found my blog, but I suppose it's all part of the experiment. Mind if I ask how my post made its way back to you? If you prefer not to answer, no worries at all.

It's okay about the mis-read of the letter. At first I was jazzed thinking I'd get to test out my little George Foreman experiment using turkey, but then I saw what the roast actually is... and I thought it'd be a bit hard to try and toss that thing on a little 8" x 8" grill.

I'd happily accept your coupon for a Butterball turkey. While I'm a bit intimidated to try and tackle the preparation of an entire turkey on my own (I've tried before, and it has never gone well), my girlfriend is offering up her services in the preparation and cooking of the bird. She's cunning in the kitchen...

Thanks again for the follow-up. It's a sign of great customer service, and absolutely appreciated. :)

Daniel

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Glad to hear back from you!

I try to follow any Butterball mentions in social media via Google Alerts – which is how I found your post.

I’ll get a coupon off to you next week – let me know how it goes. (We’ve got step by step instructions on our website, including some videos, if you or your girlfriend get stuck.)

Linda

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The reply from Linda:



Butterball came through in the end, definitely. Thanks to Linda for sending out a $15 coupon for me to use on whole Butterball turkey... I'll be taking advantage of that, no question. Top notch customer service, right there. That's what I like. That, and Butterball turkey.

Reply - Butterball

I received a reply today.

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Click to read my original letter to Butterball from September 8, 2010.

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The reply:


Butterball... I hate to say it, but you kind of failed on this one.

I did not contact them about their Butterball Turkey Breast Roast, as they said I did. In fact, I contacted them about their "Fresh Turkey Breast cuts", and went into at length about how I prefer to personally marinade fresh poultry and then grill it on my single-serving George Foreman grill.



Looking up what their roasts are, I think I'd have a difficult time trying to marinade and cook up this thing on my little George Foreman. That... is a three pound log of turkey.



Now that's more like it... let's look it up and see where it's available...


Damn you, Butterball...

Dear Butterball

Dear Butterball,

I am writing you today to inquire about some of your turkey cuts. A couple hours ago, I was thinking about turkey when someone mentioned the phrase "Butterball", and I started to salivate thinking about fresh, hot and juicy turkey... which come to think of it I only eat about once a year. I find this odd that I limit myself to eating it only once a year being that it is a) delicious and b) rather healthy to consume.

I'm going to admit something to you that you probably won't like. I eat a lot of Foster Farms boneless and skinless chicken breasts. I have probably eaten about 50 chickens worth this year so far. I like to marinade them, and then grill them on my single serving George Foreman grill. It's the nearly perfect process.

As I thought about it some more, I realized... there is no turkey breast only option available for sale in any of the grocery stores I go to in San Diego, and if I were given an option to eat turkey or chicken... I'd pick turkey. Perhaps I'm wrong and just overlook it out of rote for the chicken breasts, but I'm about 99% sure at the writing of this letter that no matter how much time I spend scouring the aisles, I will not be able to find any of your Fresh Turkey Breast cuts.

Come a month from now, I know that giant turkeys are going to start populating the meats section, but I am a mere bachelor that lives in a 300 square foot studio and all I really want is a fresh portion of the bird that I can grill without the hassle of having to deal with the remainder of the body. I've tried to bake a turkey on my own before, but failed miserably as it was still partially raw after a couple hours and packed with a semi-frozen bag of giblets that nobody told me about. I'm not even sure if my oven works, truth be told.

Mostly, I was wondering if you could point me in the direction of a place that perhaps carries your Fresh Turkey Breast cuts that I could scope out. I'd like to try my herb and garlic marinade on them, and see how they'd take to my George Foreman. Or if there aren't any available, why is this the case? If someone has a petition to get more turkey products out my way, I'll gladly sign it. Just let me know. Thank you for producing a fine product.

Gobble,

Daniel