I am writing you today to share my experience of washing my car at your facility. I've actually been coming to this spot at times during the past three decades, back when it was just the wash-it-yourself thing behind the lil' drive through dairy that used to be there, but I have primarily used your facilities for the past year when I bought my first new car. At first, I was a fan of self washing so I could control what did and didn't touch my car, but after a minor accident (that first ding is hard to get past), I opted to try the auto-brush machine and found that it works wonders.
Sometimes, if I am bored late at night, I'll come over and still do a manual washing of the car, detailing it from top to bottom for a good hour in your lot. I like knowing that if at 3am I wanted to get a wash, I could.
This one time, there was a guy named Paul who even helped me get a crack in my windshield repaired. Ironically, I was on my way to go get that done soon as I was done washing my car there, but he saved me the hassle of having to drive back into downtown for the repair.
My only complaint would be of your tire scrubbers on the auto-brush machine. I don't think they're effective at all, and seem rather worn down. It'd be nice if those could be replaced with some new brushes, although I'm not sure of the intricacies of that. I also wish there was an undercarriage wash on that side as well. I see there's one on the laser wash, but it doesn't do as good a job on my car overall if I run it through that side.
Anyway, I just wanted to share that all with you. Thanks for the car wash!
Wax on,
Daniel
