A reply from DICK'S Sporting Goods...
Click here to read my original letter to DICK'S Sporting Goods from December 16, 2010.
Gotta love the form letter approach... I still don't quite understand why they even bother wasting the forty-four cents on postage for these things.
I see a couple things here... first, that Mary Jo and I are on a first name basis. Second, that the DICK in DICK'S Sporting Goods is all capitalized. Not that I'm implying anything with that or anything. It's just when you use phrases like "ensure our customer's satisfaction", "truly appreciate your time" and "value your patronage" all in the same letter, and neglect to sign the damn thing, it kind of strikes me as contradicting.
I'm still betting that if I walk into this location and try to browse their dart selection, not a thing would be changed. Come to mention it, the darts I had pictured with the original letter that I wrote to DICK'S is of a set I snagged from Sears... and it probably would retail at DICK'S for closer to $45 as opposed to the $8 I spent at Sears.
Ah well, you can't win them all.